Wednesday, January 25, 2012

Understanding Business Internet Options

As businesses of all sizes begin to rely more heavily on the internet to do business, it becomes more important for them to have a communication infrastructure that can handle the increased requirements. When looking for business internet service consider the following things:

  1. How many users do you have? This may seem basic, each user you add to your office is going to have an impact on your overall network. Thing about how much you plan on growing over time and try to build that into your IT plan.
  2. What else is using your network? For example, are you using off site backup? If you are, you want to make sure which ever service you pick is going to be able to handle the increased data upload without slowing connection. Users might try to disable backup if they feel that it is causing them problem.
  3. What is the minimal level of service you need, and can your data provider handle your needs? Data is data. Bits are bits. What is important is does the provider provide the service level agreement and support that growing businesses need. Look for a service level agreement that specifies uptime transfer rates and maximum latency. Getting this information in writing you can help you hold the your provider accountable if it is determined that issues are on their end.